A brand new casino and sportsbook, established as recently as 2024. How does it shape up? It offers a whopping 9,000 games from over 150 designers – impressive for a new casino, and more than 8,000 sports events in more than 50 sports across categories that included everything down to Gaelic football, political events, regular and special events. There are a range of bonus offers for both the casino and the sportsbook. It offers the full range of casino and sports betting options. The set out is fresh and clean, but there is a disturbing level of negative feedback in TrustPilot.
Índice
⚡ At a Glance
Established in 2024, BetLabel is impressive for its huge number of games – over 9,000, usually a reflection of a far more established casino – and its massive range of sports and sporting markets – 50+ sports and 1,000+ daily events, usually a reflection of a far more established sportsbook. It has some excellent bonus offers of up to €1,500 plus Free Spins, Live Casino, and it sources more than 150 games designers, including big names such as Pragmatic Play, NoLimit City and Playson. Bonuses also include monthly handouts!
At first glance the site is intuitive and fun to use, with slots, sports and bonuses easy to find, great categories for surfing and searches making exploration easy, and accessible mobile app options. However, finding more information is difficult without signing up – such as payment options and legitimacy. At this point the licence is still pending. What is most disturbing is the level of negative customer feedback, which seems to be mostly directed at withdrawal payments not being made and difficulty in contact. It welcomes cryptocurrency players offering a good range of options, but they can’t be used for any bonus payments.
🎁 The Bonuses
BetLabel has a truly exciting range of bonuses – all the way from a big welcome bonus of up to €1,500 plus Free Spins, to monthly giveaways of €300 and reload bonuses, geared to member activity – the more you play, the bigger and better the bonuses based on deposits, settled wins, and event- and game-specific offers. Bonuses are not available on crytptocurrencies. Note that bonus offers can change at any time, and it is important to confirm the current offers and their details on Terms & Conditions. At any one time, bonuses may include the following:
✨ Welcome Bonus & Other Bonuses
Up to €1,500 plus 150 Free Spins – Available on completion of registration when account becomes active. Choose this option in your account settings – My Account, or on the Deposit page before making your first deposit. €10 will be immediately credited and usable.
The Free Spins – Bet with the deposit bonus, then use Free Spins as follows:
- 1st Deposit – play Mariachi Afortunado
- 2nd Deposit – play Mariachi Afortunado
- 3rd Deposit – play Golden Mine
- 4th Deposit – play Golden Mine
Note all Terms & Conditions, which include all requirement. Eg They are not valid with cryptocurrencies, the entire deposit bonus must be used before you make a new deposit or further deposits will be forfeit, 1st deposit minimum is €10, subsequent ones are €15.
Initial Deposit Bonuses have Wagering Requirements of 35x with 7 days from account activation. The bonuses rewards are as follows:
- 1st Deposit – 100% matched deposit up to €300 and 30FS
- 2nd Deposit – 50% matched deposit up to €350 and 35FS
- 3rd Deposit – 25% matched deposit up to €400 and 40FS
- 4th Deposit – 25% matched deposit up to €450 and 45FS
Not all games qualify for this bonus, and there may be some differences between eligible games for the mobile version compared to the desktop. Some games which may not be eligible include:
- PF game like PF CS:GO, PF Pokerlight, PF Roulette, PF Dice
- Roulette, African Roulette
- Lucky Wheel
- Jackpot Game
- Crash
- Witch: Game of Thrones
- Monkeys
- Swamp Land
- Dragon’s Gold
- Eastern Nights
- Kamikaze
- Balls 49
- Minesweeper
- Royal Feast
- Egg Catcher
- Cyber2077
- Greyhound Racing
- Derby Racing
✨ Sportsbook Welcome Bonus
- 100% up to €100, 15% free bet – 100% deposit match upto €100 plus Free Bet of 15% on 1st deposit. Available on odds of 1.40 and higher, payable on a 5x turnover, inside 7 days of deposit, on a maximum bet of €5.
- Free Bet with 1st Deposit – With a minimum of a €30 wager on accumulators, win up to €100 for free on 15% of your first deposit. Minimum of 3 selections with odds from 1.60 and up.
✨ Other Bonuses
- Tournaments – Choose your tournament from games such as Big Bang, Money Heist, and Piggy Tap, place a bet of just €0.10 or more to add 10 points for every €0.10 wagered, and win your share of the prize.
- Monthly Bonus – Up to €300 monthly bonus for any sporting event when placed via the mobile app by active members based on their settled bets. Minimum odds and Wagering Requirements apply.
- Lost Bets Bonus – If you’re in a bad streak losing 20 consecutive bets on various sports events within 30 days, bettors are eligible for bonuses of €90, €220, and €450 on bets of €2, €5, and €10 respectively. Odds under 3 for single and accumulator bets only.
- Accumulator of the Day Bets – Increase odds by 10% by winning your choice of Accumulator of the Day. Choose from over 1,000 daily events
- 100% Saturdays – Bet a minimum of €5 on Saturdays for a matched bonus of up to €100 on accumulator bets with odds of 1.40+. Available for regular customers without withdrawals.
- 3% Cashback Tuesdays – Every Tuesday, regular bettors are eligible for a 3% cashback on all sports bets lost over the previous week with minimum odds of 1.5. Maximum cashback is €900
- 50% Wednesdays – 50% matched bonus up to €300 on minimum deposit of €5 for regular bettors. Wagering Requirements and other details apply.
- Lucky Ticket – Monday bonus to 500 accumulator bets of €10 or more on Mondays. Doubled winnings for selected players who clicked on the “Take Part” icon on the promo page.
✨ VIP Club
The BetLabel loyalty program operates across 8 levels. Climb the ladder by playing your favourite games and betting on your pick of sports to win bigger rewards, bigger cashbacks, exclusive VIP support and special offers.
Cashback is based on an increasing percentage depending on your VIP level, refunding a percentage of your bet on losses. You come out in front whatever your luck. It is a Win-Win-Club.
- Level 1 – Copper: Entry – 0 XP; €1 earns 100XP; 5% cashback every 7 days
- Level 2 – Bronze: Entry – 300,000 XP; €1 earns 150XP; 6% cashback every 6 days
- Level 3 – Silver: Entry – 1,000,000 XP; €1 earns 200XP; 7% cashback every 5 days
- Level 4 – Gold: Entry – 2,000,000 XP; €1 earns 250XP; 8% cashback every 4 days
- Level 5 – Ruby: Entry – 5,000,000 XP; €1 earns 300XP; 9% cashback every 3 days
- Level 6 – Sapphire: Entry – 15,000,000 XP; €1 earns 350XP; 10% cashback every 2 days
- Level 1 – Diamond: Entry – 25,000,000 XP; €1 earns 400XP; 11% cashback every day
- Level 1 – VIP: Entry – 75,000,000 XP; €1 earns 450XP; 0.05-0.25% cashback on every bet
Note: Eligible bets must be made in non-cryptocurrencies.
🎰 The Casino
The casino offers over 9,000 slots games from 150+ games designers, including political and other one-off events, as well as a Live Casino.
👉 The Designers
BetLabel sources over 150 games designers including the top in the business. This is an indication of both the quality and quantity of games. Some designers will vet a casino, so it is worth checking out if they are represented, as an approval of a gaming site. BetLabel designers include:
- Pragmatic Play
- NetEnt
- NoLimit City
- Play’N Go
- Playson
- Playtech
- Evolution
- Red Tiger
- Winfinity
👉 The Games
BetLabel has the full range of slots and table games, including Live Casino. With a staggering 9,000+ games to choose from, it has one of the biggest slots libraries, more comparable to casinos that have been functioning successfully for decades – and yet it is newly launched, in just 2024.
Categories popular games, new games, cascade and 3D, and are sourced from an amazing 150+ games providers, including the top established designers. This ensures the quality. Bets usually range from €0.10 to €50,000, giving plenty of range for all player types.
All games are available to play in a free demo.
Games types include:
- Slots – Always popular, ranging from the traditional die-hard favourites, through all-time favourites such as the fruit-themes, to the latest newbies going viral, such as:-
- All Ways Hot Fruits
- Fruit Vegas
- Ice Mania
- 7 Wild Crowns
- Wilds of Fortune
- 3 Wild Jokers
- Diamond Blind
- Wild Hot Chilli Reels
- 3D Slots – Check out the animation with advanced slots, not available with all casinos:-
- Coin Flynn
- 3 Tombs
- 4 of a King
- Buffalo Gold Canyon
- Pyramids Deluxe
- Rock ‘n’ Lock
- Phoenix Fire Power Reels
- Rainbow Jackpots Power Lines
- Popular Games – A BetLabel search category for those wanting to stay with the latest. They typically have great graphics, cool icons, entertainment quirks, and high RTP for those bigger wins. Games might include:-
- Gangster City
- Coin Craze Jackpot
- Book of Wealth
- Oceans King
- Elves Kingdom
- Giga Genie
- Hot Volcano
- Majestic Wild Buffalo
- Live Casino – BetLabel recognizes the perpetual high demand and offers over 500 Live Dealer options, covering all the standards, and more.
- Blackjack (300+ games) – Velvet VIP Blackjack, Bar Blackback, Spanish Blackjack
- Baccarat (140+ games) – Dragon Tiger, Speed Baccarat, Macau Baccarat,
- Roulette (100+ games) – Lightning Roulette, Cabaret Roulette, Las Vegas Roulette
- Poker (13 games) – Casino Hold’em, Texas Hold’em, Caribbean Poker, Triple Card Poker
- Game Shows – Maybe not as up there as the other casino games, but nevertheless with a solid foundation of popularity for something a little different. Fun options might include:-
- Sweet Bonanza
- Mega Wheel
- Monopoly Live
- Candyland
- Football Studio Dice
- Sic Bo
- Dragon Tiger
👉 Terms & Conditions
It is important to check Terms & Conditions for the details. This especially goes for bonuses, games details, and sports betting requirements. If you are making wagers, you want to cash in on your winnings. Save disappointment and arm yourself with the rules first. Also be aware that the Terms & Conditions can change without notice, so revisit information to make sure it hasn’t gone out of date – especially with the dates and requirements for promotions.
⚽ The Sportsbook
BetLabel has a library of sports just as impressive as its casino counterpart, with well over 40 sports, thousands of markets, and 1,000+ daily events to explore and choose from.
➤ The Sports and Markets
This section of BetLabel is smooth to access, with needed information at your fingertips. Divided into two sections, one for sport betting in general, and one for live events and betting, there are further search filters to find events for the day, the hour, for a custom timeframe, or as a whole list. Further choices include sections for BetLabel recommended bets, popular or favourite events, top games and competitions.
The bet slip is easy to use and has quick sorts. Sports range across the spectrum, including outside events and markets. Some you could explore are:
- Football
- Gaelic Football
- Cricket
- Greyhound Racing
- Horse Racing
- Trotting
- Formula 1
- Boxe
- Darts
- Arm Wrestling
- Golf
- Tennis
- Equestrian
- Volleyball
- Basketball
- Snooker
- Chess
- eSports
- Olympics
- Eurovision
- TV Games
- Politics
- Weather
The markets multiply out the betting options, with thousands of games as options. Add to these more than 300 live streaming sports, by size BetLabel is a huge platform with a massive range of betting options.
💵 Payment Methods
BetLabel has a range of options including both fiat and cryptocurrencies. The main caveat is that the cryptocurrencies are not valid for any bonus payments. Always read Terms & Conditions to be sure of the eligibility rules.
👉 Deposits
Fiat currencies include:
- Visa Card
- MasterCard
- Google Pay
- Apple Pay
- PaySafeCard
- Revolut
- MuchBetter
- PayPal
- Neteller
- Skrill
- EcoPayz
- Bank Transfer
All currencies have a minimum deposit of €10. Maximum deposit limits vary from €1,000 with MasterCard, Apple Pay and Google Pay, up to €100,000 for Neteller and Skrill. Cert.gcb.cw is also an option. Visa cards are capped at €10,000, and bank transfers at €7,000.
The following cryptocurrencies can be used, but bonus payments and Free Spins are invalid:
- ETH
- DASH
- LTC
- KWD
- QTUM
- BHD
- OMR
- mBT
- XAU
- XMR
- ZEC
👉 Withdrawals
Options for withdrawal methods are the same as for deposits. Ideally, the same method should be used for both to avoid problems. It is always advisable to have at least one secondary method available. Deposits are generally instantly available. Fiat withdrawals can take 1 to 5 days. Cryptocurrencies are almost immediate, but they invalidate any bonuses.
Most minimum withdrawals start from €10 (€5 for MasterCard).
- Login and access the Payment section in your account
- Click ‘Deposit’ or ‘Withdraw’
- Select your choice of payment method
- Enter amount
One of the common complaints in feedback on TrustPilot included several bettors having trouble getting their winnings for either large amounts, or when they had been on a winning streak, including having their accounts closed.
👉 KYC – Know Your Customer
Before you can withdraw, you will need to submit your identification details for KYC. This is a legal requirement. The request for details will come up as a part of your withdrawal the first time you withdraw.
To ensure a smooth process, collect your ID documents first. These will include official government issued photo ID:
- Passport
- Driver’s licence
- Other official photo ID
You will also need to supply proof of address, such as:
- Utility bills
- Bank statements
Make sure these are less than 3 months old.
To complete KYC:
- Follow instructions including details required
- Submit the ID requested
- Add 2 or 3 extra days for the KYC approval process on your first withdrawal
📱 Mobile Compatibility
BetLabel has apps for both Android and iOS devices, easily accessible on the home page, and easy to set up.
- Access BetLabel homepage
- Scroll to the bottom to the information at the bottom
- Click on iOS or Android (right hand side)
- Download and install
- Open and Add to Home Screen
You can choose as suits you to download the app. If you prefer, you can use the PWA – Progressive Web App. That just means you can access the page from your phone.
- On your mobile, go to the BetLabel page
- Choose casino, live or sports
- Play
It’s as easy as that. PWA just means that BetLabel has adapted its site to be easy to use on the small screen of your phone, no downloads or other action needed. It takes up no storage space on your mobile device, but is still fully functional. Switching between devices including your desktop is straightforward, as is switching between features on the page.
🛡️ Legitimacy
BetLabel is under the management of the TechSolutions (CY) Group Limited, which is registered in Nicosia, Cyprus. There is an application for a gaming licence still in progress with Curacao, application number OGL/2024/590/0758, permitting business operations while in process. The licence ensures a certain level of player protection and an avenue for resolutions, and appears to have been pending for over a year. To be sure you are protected, check whether this has been approved.
When combined with feedback from TestPilot, the superficial positives of the site pale significantly and raise alarm bells of which potential bettors should be aware.
🤝 Customer Feedback
With the licence still pending, punters should check further details to ensure the viability of a site. Customer feedback is a way to gauge how happy users are. In the case of BetLabel, the feedback from TestPilot is disturbing.
- Overall Rating – An extremely low 2.3 stars is concerning, making the details important.
- Happy Customers – With 5 stars constitute only 22% of all votes.
- Dissatisfied Customers – 1-star customers dominate with a heavy 69% of votes.
- The Bell Shape – A normal feedback pattern would be a tapering off of stars from the largest category. This would show the classic bell shape, indicating that the main star rating was a reasonable assessment.
- Crab Claw Shape – BetLabel has a crab-claw shape – almost all votes being either ecstatically happy, or extremely dissatisfied – with almost nothing in between. An interpretation would be that the 5-star ratings might be hired votes – or these days, AI generated ones – while the true reflection is the 1-star votes.
On reading a number of the 5-star comments, this would seem to be indicated. They have a uniformity of phrasing and types of comments, and do not reflect the way that most people normally phrase themselves. They suggest more of the kind of comments the casino might make in promoting itself.
The 1-star comments had an earthier quality. They were dominated by people who had trouble getting their winnings paid out, and had their accounts being blocked.
It is normal for dissatisfied customers to be complaining when in truth they had not properly read and filled eligibility requirements. It is always important to be sure of the details set out in Terms & Conditions. However, the heavy weight in the 1-star ratings would suggest some serious problems with BetLabel. Complaints dominate over difficulties in getting larger withdrawals, with winning bets being reversed and accounts being closed down, a variety of excuses on why the process is slow.
All in all, the feedback presents a disturbing picture.
👉 Customer Service
BetLabel in Ireland offers the usual customer service options:
- FAQs – for commonly asked questions
- Live Chat – 24/7 assistants to address your specific questions
- Email – for more detailed inquiries
A live chat icon can be located at the bottom of the page, with quick responses reported. However TrustPilot has mixed reviews on customer service. Some complain of lack of responses to emails. While most others had prompt customer service responses, their problems weren’t resolved.
📌 Tips, Strategies and Responsible Gambling
These may seem like contradictions, but in fact the same practices which increase your potential winnings are also good as gambling controls. Some useful strategies are:
- Treat gambling like any form of entertainment:- use only with funds you have to spare
- Set a budget before you start, and hold to it
- Set a time limit for yourself and watch the time
- Play the free demo games first to gain familiarity with rules and game rhythms
- Check Terms & Conditions for each bonus and game of interest for eligibility rules
- Don’t chase losses – they usually just compound
- Don’t gamble while upset, depressed or angry because it affects your decisions
- Don’t gamble while influenced by alcohol or drugs, which impair your judgement
- Don’t use gambling to fix money problems – it is more likely to make them worse
🎯 How-To Register with BetLabel
Registration is easy!
- Search for BetLabel and click on “Register”
- Enter personal details as prompted, eg username, country, currency, email, password
- Check Terms & Conditions and the privacy policy
- Check bonuses wanted
- Confirm details via email
This is a good time to also enter verify your identity for the KYC check so there are no delays when you want to make a withdrawal.
You are now set to go!
😉 Our Verdict
On the surface BetLabel has a phenomenal look. With over 9,000 games from over 150 top designers, and more than 50 sports with hundreds of markets and more than 1,000 daily events, it has the profile of a casino-sportsbook that is established and has been in business for decades – even though it was set up in just 2024. Its look is clean, it is easy to register, search for games and sporting events, and has a great range of welcome and ongoing bonuses including a VIP club. Both fiat and cryptocurrencies are available. It is owned by the TechSolutions (CY) Group Limited.
However, the feedback on TestPilot has some concern negatives, especially regarding payments for big wins. On a deeper look, the licence is still pending, which means the guarantees and impartial third-party backup for problems is not yet in place. In our opinion gambling with BetLabel should be proceeded with extreme caution, aware that there is a risk of not being able to withdraw larger winnings, and maybe losing your funds from account closure. Also note that no bonuses are available on cryptocurrency deposits.
❓ FAQs – BetLabel
- Does BetLabel have a VIP club?
- Is it safe to bet with BetLabel?
- Does BetLabel have good customer service?
- Does BetLabel use cryptocurrencies?
- How good are BetLabel games?
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